If you can’t open a website, try these suggestions.
Check the message that appears when a page fails to open. It may suggest ways to solve the problem or include information you need to solve it.
Make sure you’re using the correct address for the webpage. If you copied and pasted the address, make sure it doesn’t have extra characters or missing characters at the beginning or end.
If the website requires a VPN connection, make sure it’s functioning properly. For more information, see Connect to a virtual private network.
Try entering /index.html or /index.htm at the end of the address.
Choose View > Reload Page. If the page still won’t open, quit Safari, reopen it, then try again.
The website server may be busy, or the website may be unavailable temporarily. Try again later.
If the webpage has a Bonjour address, make sure the page is on the same local area network (subnet) as your computer.
If you connect to the Internet using a corporate or enterprise network, the network may have a firewall that prevents you from opening the webpage. Contact your network administrator for help.
If your computer or network is protected by a firewall, you may need to specify proxy servers to access some Internet sites. For more information, see Set up a proxy server.
Contact the website’s owner to find out if the web server has a problem, or if the website is incompatible with Safari. For example, Safari can’t open a website that uses a protocol other than http or https.
Use the latest version of Safari. To check for a Safari update, choose Apple menu > App Store, then click Updates. For more information, see Keep your Mac up to date.