Welcome to iTunes Connect
Thanks for becoming a publisher with iBooks. We’re excited to see you getting started and want to give you all of our resources for developing and promoting your book.
This guide features everything from instructions to examples to help you create and submit your work to iBooks, and has links to other resources like videos and further guides to help you fine-tune your submission approach.
From there, we’ll help you market your books, manage them, and later, edit and release new versions of existing books.
If you’re new to offering your books on iBooks, look at the Create section, especially Get Started With iBooks Author. If you’re more of an experienced user and have published with us before, you can go straight to Submit and refresh your knowledge on the style requirements we have and the submission process.
Keep in mind that we’re always changing and upgrading things to give you the best tools possible for the job, so some images and examples shown in this guide may differ from what you’re seeing onscreen.
iTunes Connect Overview and Resources
iTunes Connect is for our iBooks Store, iTunes Store, and App Store partners. It has all the tools to help you set up and manage your books and users, which we’ll cover in both Set Up and Manage Your Books in this guide. You’ll also find your sales and financial documents and information in Sales and Trends and Payments and Financial Reports.
The latest information on your books is always available on iTunes Connect. To learn more, read this guide and explore Resources and Help. We’ve included a lot more information there, like FAQ, Tools, Forums, Videos, and information on Digital Suppliers, as well as a Contact Us section to get in touch.
Book Developer Forums
Use our dedicated Forums to search for solutions and share tips with other book developers from around the world.
Book Production and Delivery Services
If you’re new, we suggest you work with one of our Apple-approved Digital Suppliers. Our partners provide dozens of helpful services, like producing a variety of book formats and designs for you, managing metadata, and offering specialized market focuses and services, to name a few. Check out our Books Partner Search to find a match.
Contacting iBooks Support
If you have questions about your book in particular or the iBooks Store in general, we’re also here to help. The iBooks Support team is available to assist you by phone and email Monday through Friday from 7 AM to 5 PM (PT). For our partners in Australia, phone and email support is available Monday through Friday from 8 AM to 8 PM (AET). To call us, you’ll need to complete the iTunes Connect application process first. See Set Up to handle this.
Call 1-877-206-2092 toll-free from the U.S. or Canada. You can find phone numbers for each region in Contact Us (international calling rates may apply if you call from somewhere else). If you prefer to speak to one of our iBooks Publisher Support advisors, you can also call these numbers. Our phone support is only available in English and provides the same support as our email support option.
Send a message to us using Contact Us. From here, select the topics for your question. You’ll see a list of Frequently Asked Questions to assist your search. If you can’t find an answer listed for you in your category, send us a message with as much information as possible, then click Submit, so we can help get you an answer quickly.
iTunes Connect for iOS
You can also use iTunes Connect for iOS to see customer comments for your books, and see your sales and trends reports, for example. Here, we’ll also send you notifications of your book’s review status and alerts for when they are ready for sale.
Get iTunes Connect for iOS from the App Store.
About iBooks Author and Help
iBooks Author is Apple’s book-creation app that helps you develop Multi-Touch books with interactive elements like audio and video, or quizzes and diagrams, for example. If you haven't already, take a look at the iBooks Author app overview, and see what you can create for business, education, family and other purposes. We’ve also included details of how iBooks Author can help you create books with accessibility features.
The Help menu in iBooks Author contains all the instructions for getting through almost any task. To access it, open iBooks Author and choose Help from the menu bar. Or visit Mac Apps Support for help with iBooks Author on support.apple.com.
iTunes Producer Overview and Resources
iTunes Producer is a Mac app for preparing, updating, and submitting books to iBooks. Use it to provide us with all the required metadata for your book, such as title, publisher, original publication date, and so on. You’ll also use it to submit the files we need, such as the book file, sample file, cover art, and screenshots for the iBooks Store.
You can use iTunes Producer to submit Multi-Touch or EPUB books. For more assistance, use the Help menu in iTunes Producer.
In-App Help Available
iBooks Author and iTunes Producer provide help tags—brief text descriptions—for most onscreen items, and a lot of contextual help. To see a help tag for iBooks Author, hold the pointer over an item for a few seconds. In iTunes Producer, just click the “i” icon next to an item.
For more detailed help, use the Help menu in iTunes Producer or iBooks Author.