While on a call

When you’re on a call, the screen shows several call options.

The portion of the iPhone screen showing buttons for options while you’re on a call. The buttons are arranged in two rows of three and are from top left to bottom right: mute, keypad, speaker, add call, FaceTime, and contacts. You can also touch and hold the Mute button to put a call on hold. Tap the Speaker button to use the speakerphone or a Bluetooth device.

With a call on hold, tap Swap to switch between calls or tap Merge Calls to talk with both parties at once. See Conference calls.

Note:  With CDMA, you can’t switch between calls if the second call was outgoing, but you can merge the calls. You can’t merge calls if the second call was incoming. If you end the second call or the merged call, both calls are terminated.