Messages service provides instant messaging within and outside a server user’s organization.
Messages service lets users collaborate by chatting and sharing information using instant messaging and data transfer. This real-time interaction between computer users promotes collaboration without the delay of mail responses and blog postings or the expense of telephone communication or face-to-face meetings.
This collaboration might include:
Brainstorming solutions, making plans, reporting progress, and exchanging design images
Exchanging weblinks and files for use as real-time references, or for follow-up viewing
Generating Messages transcripts when you want a written record of interactions without taking notes
Conducting weekly staff or project meetings, which can also facilitate collaboration among geographically dispersed team members
Using built-in computer microphones for audio chat
Using video cameras for videoconferencing—a direct, personal, and engaging form of collaboration
Add users and groups, if needed.
See Create a user account. If you create a group, you can automatically make all members of the group messaging buddies.
Decide who gets to use the service, and from which network.
Update your network’s DNS records, if needed.
Decide whether to allow chatting outside your organization.
Decide whether to archive chat transcripts.
Turn on the service.